Volunteer – Learning and Development Administrator

Volunteer – Learning and Development Administrator

Posted for St Helena Hospice

Posted by Volunteer Essex

Register your interest

You will be redirected to the Volunteer Essex website to express your interest.

We are seeking an enthusiastic and committed volunteer to provide general administrative support to the Practice Educator and the wider Hospice Education Team, as required. The role will initially involve a commitment of five hours per week, spread across two days.

Main duties of this role may include any of the following:

·        Coordinate the booking of internal meeting rooms for training courses

·        Create QR codes for training courses using the approved Microsoft Forms template

·        Prepare attendee registers for training courses

·        Review and distribute course evaluations relating to education, training and delivery

·        Respond promptly and professionally to internal and external enquiries received through the shared Hospice Education inbox

·        Obtain the required approval signatures for staff training applications

·        Update the master training spreadsheet following course completion

·        Prepare course attendance certificates, email them to attendees with any relevant presentation materials, and save copies in the shared Teams channel

·        Upload course certificates and training details to staff Blue Stream records

·        Undertake ad hoc administrative tasks as requested by the Practice Educator

·        Provide administrative support to other members of the Hospice Education Team as required

What skills do I need?

Experience & qualifications required

·        Proficiency in Microsoft Outlook, including email and calendar management, and the use of Microsoft Teams channels

·        Basic proficiency in Microsoft Excel

·        Relevant administrative experience, including proficiency in the use of electronic databases and other computer-based systems

Training & supervision

·        A dedicated line manager will be allocated to provide full training and supervision

·        An overview of St Helena and the Hospice Education Team will be provided